Payment and shipping
Credit card (Mastercard/Visa)
We work with Adyen, one of the largest payment service providers. Keller & Kalmbach does not store any credit card information. Your credit card is charged immediately when you place an order.
We reserve the right to offer the "On account" payment type only to customers with a good credit rating.
Our invoices are due directly after being issued, however at the latest within 14 days following delivery. Unless otherwise agreed or otherwise stated in our invoice, payment should be made strictly net within 14 days of the due date.
Orders placed from overseas (outside Germany)
It is currently only possible to make deliveries within Germany. However, if you would like to have products delivered overseas, please use
Minimum order value
The minimum order value is €25. If an order does not reach this value, we are entitled to invoice the minimum order value.
We charge a flat-rate shipping fee of 7.50 € per order. The products ordered are picked on our premises, if possible on the same day as the order was placed, so that they can be shipped directly the following day.
We generally use GLS as our partner for parcel shipping, unless otherwise stated, the delivery time is 2 days (immediately available).