System services during operation
System Maintenance & Monitoring
To ensure security of supply at all times, system maintenance and monitoring of the C-parts management system is guaranteed by Keller & Kalmbach. This includes:
Monitoring of the provided hardware for:
- technical function,
- stable Internet connection and data transmission and
- software updates.
We carry out necessary small repairs such as SIM card replacement or installation of improved antenna technology by our service staff on site - the so-called service team.
Further maintenance services are among others:
- Hardware exchange such as containers and shelf parts
- Battery replacement
- Communication and coordination with partner companies / third-party suppliers
- Date coordination and planning
- and many more
Keller & Kalmbach assumes responsibility for the entire system (all-round carefree package) and guarantees security of supply.