Quality management
Keller & Kalmbach attaches great importance to the highest quality. This refers not only to goods, but also the actions of employees. The pronounced focus on quality can be seen in our management systems. Our customers can access a worldwide, audited pool of suppliers, for which we perform on-site services in purchasing, materials management, and logistics.
A wide range of measurement and test equipment, as well as broad specialist knowledge mean that we are always prepared to meet your requirements. Beside hardness tests and measuring inspections, we offer various other testing processes.
We have received various awards over the years for our high quality standards. These include the Bavarian Quality Award. With EMAS, we have also been using an extensive environmental management system since 2017.
Beside certification to DIN EN ISO 9001:2015, we also meet the strict requirements in the automotive sector with VDA 6.2. You can find further certificates on the download portal.
Certifications
Keller & Kalmbach has established a quality management system according to ISO 9001. For our customers in the automotive industry, we are certified according to VDA 6.2. With our EMAS certification we would like to communicate our attitude towards the environment.
Listing:
In 2007, we had our environmental protection system certified according to the ÖKOPROFIT standard of the City of Munich and have been working on continuous improvement. In November 2017, we were awarded the EMAS certificate. In our corporate policy, the aspect of the environment represents an important element. With the environmental management system EMAS and the permanent effort to relieve the environment, we provide our contribution to a better understanding of the environment. We pursue these guiding principles in our environmental policy.
In order to strengthen the confidence of our customers in our company, we have had ourselves certified in various areas: DIN EN ISO 9001 / VDA 6.2 / IRIS - DIN EN ISO 22163 / EMAS
DIN EN ISO 9001: 2015:This standard defines requirements for a quality management system. Through the application of a documented QM system, the connection between a regulated organization and the company's success should be demonstrated. With clear regulations, clearly defined responsibilities and working within the process structure, the overall success is to be ensured via product quality and customer satisfaction. In DIN ISO 9001:2015, the High Level Structure creates a uniform basic structure and a basic system.
Test instruments
Below you can see the testing instruments we work with at Keller and Kalmbach.
Measure highly accurate contour geometries, trace the surface of the measured object with a stylus.
Quality assurance
An audit is intended to assess a systematic, independent examination of activities and results based on defined requirements. This is intended to identify problem and weak points and improve them through suitable measures. The effectiveness of these measures is to be evaluated. In our company, product, process and system audits are carried out. This is used to assess the performance of internal processes as well as suppliers. In addition, customer and certification audits take place.
Through a structured supplier management system is to be made only of quality-capable criteria. Basis for this is a current supplier evaluation, which contains both hard and soft facts. With a systematic supplier development and promotion, the entire performance of our company is integrated. Translated with www.DeepL.com/Translator (free version)
The customer satisfaction is capitalized in our company.
The guiding principle "The customer is king" continues to be lived and is a principle in our corporate policy.
To measure customer satisfaction, various key figures, such as delivery rate, number of complaints, audits, evaluations and sales are used as a basis.
Through various improvement measures, especially in logistics systems, CIP, e-logistics, etc., customer satisfaction is to be further increased.
If this is not available, our system assigns its own batch number. This enables us to clearly trace all customer deliveries back to the production of our supplier.
Furthermore, we also manage the best before date of our products with expiration dates. Translated with www.DeepL.com/Translator (free version)
Initial sampling
Initial sample test reports are mainly used in the automotive industry for the release of new products and processes. Generally, initial samples are specified according to VDA 2 or PPAP, but these must be agreed in the order.
In general, initial sampling is not provided for standard parts according to VDA. The cost of sampling is usually very high in relation to the price of the part. In any case, a simplified form of the product and process approval procedure should be used here.
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Sales are only made to contractors, traders, freelance professionals and public institutions.
No sales are made to consumers in the sense of § 13 of the German Civil Code (BGB).